Privacy & Policy for Pik'nPak App

 Last Update : 22 June 2023

This Privacy Policy describes how Pik’nPak App (“we,” “our,” or “us”) collects, uses, and discloses information when you use the Pik’nPak mobile application (“App”). By downloading, accessing, or using the App, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information
When you use the App, we may collect certain personally identifiable information, such as your name, email address, contact number, and company information. This information is provided by you voluntarily when you register an account or submit a request through the App.

2. Usage Information
We may collect certain non-personally identifiable information about your usage of the App, including device information, operating system, browser type, IP address, and anonymous usage statistics. This information is collected automatically through cookies, analytics tools, and similar technologies.

How We Use Your Information

1. To Provide Services
We use the collected information to provide you with the services and features of the App, including managing your account, processing transactions, and delivering customer support.

2. To Improve the App
We may use the information to analyze user behavior, track usage patterns, and improve the functionality and performance of the App. This includes troubleshooting technical issues, conducting research, and enhancing user experience.

3. To Communicate with You 
We may use your contact information to send you administrative notifications, updates, promotional materials, and other communications related to the App. You can opt-out of receiving promotional emails at any time.

4. To Ensure Security 
We may use the collected information to detect and prevent fraud, unauthorized access, or other illegal activities. We may also implement security measures to protect the integrity of our systems and the App.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information in the following circumstances:

1. Service Providers
We may engage trusted third-party service providers to assist us in delivering the App’s services and features. These providers have access to your information solely for the purpose of performing tasks on our behalf and are obligated to maintain the confidentiality of your information.

2. Legal Compliance
We may disclose your information if required by law, regulation, or legal process, or if we have a good-faith belief that such disclosure is necessary to protect our rights, respond to claims, or protect the safety of others.

3. Business Transfers 
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on the App in the event of any such change in ownership or control.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

The App is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page